IT Alerts and Notifications

Stay operational 24/7 with SendQuick’s IT alert and notification system. Instantly notify the right teams of system issues to minimise downtime and maintain business continuity across your critical operations.

IT alerts

Get Notified Instantly
Before IT Failures Disrupt Your Operations

Companies across all industries continue to invest heavily in building strong infrastructure to keep their operations running efficiently. As digital tools become essential to departments such as customer service, logistics, finance, and administration, it has become increasingly important to ensure continuous network uptime to support day-to-day business activities.

When something goes wrong within the IT environment, the right people must be notified immediately. Even a short delay in responding to system issues can result in serious disruptions and financial loss. This makes a dependable alerting and notification system essential for any organisation that values operational continuity.

SendQuick offers a reliable and proven enterprise messaging service that delivers real-time alerts directly to your team. Through our SMS gateway service, businesses can quickly send email to SMS, allowing IT teams to be notified instantly, even in the event of a network failure. Our solutions are ideal for air-gapped environments or secure networks without internet access, ensuring critical messages still get through. Whether you are using our email to SMS gateway in Malaysia or installing a physical SMS gateway device, we ensure that your alerts are delivered without delay, helping your teams stay ahead of any critical incidents while also reducing alert fatigue.

Operating in Malaysia, SendQuick supports organisations of all sizes with a flexible, multi-channel IT alerting system. Our solutions are built to help you maintain system uptime, improve responsiveness, and keep your operations moving smoothly, no matter the challenge.

Receive Instant Critical Alerts
Before Your IT Systems Fail

Centralise Your IT Alerts and Notifications

SendQuick seamlessly integrates with a wide range of on-premise and cloud-based IT monitoring tools, including SolarWinds, LogRhythm, Fortinet, ManageEngine, Splunk, and more—helping you centralise alert management across your infrastructure.

Real-time Alerts & Omni-channel Notifications

Receive instant notifications on critical issues via our robust text message alert system.

Whether through Email to SMS, voice alerts, or popular messaging platforms such as Facebook Messenger, WhatsApp Business, LINE, Viber, Telegram, WeChat, or collaboration tools like Microsoft Teams, Cisco Webex, and Slack—SendQuick ensures you never miss a critical alert.

Flexible Integration Options

Our notification platform supports a variety of integration methods to suit your environment. These include Email to SMS gateway (SMTP-to-Text), SNMP trap-to-SMS, Syslog-to-Text, REST API, SFTP, and more. Built-in policy filters allow you to control which messages are sent, ensuring alerts remain relevant and actionable.

Minimise Alert Fatigue – Notify Only the Right People

Avoid alert fatigue by configuring trigger modes, monitoring frequencies, alert types, and email filters. SendQuick’s roster management supports up to five levels of escalation—ensuring alerts reach only the appropriate personnel who are on duty. Never miss an important system alert again. With SendQuick, you can be confident that the right message reaches the right people at the right time.

Types of IT Alerts and Notifications Use Cases

We Connect to Your Systems

More than just a local SMS gateway provider in Malaysia, SendQuick delivers its SMS alert solutions to organisations in over 40 countries worldwide.

Our comprehensive alert management platform allows seamless integration with your existing applications—centralising all your alerts in one place for greater visibility, control, and operational efficiency.

Learn more about SendQuick IT Alerts and Notifications

    There are three ways to get started with SendQuick IT Alerts and Notifications

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    Virtual Machine

    How SendQuick
    IT Alerts & Notifications Works?

    Enterprise message service

    Testimonial

    Yi Chao Lin Engineer Dragon Steel Corporation

    " Agility in responding during system downtime is critical to our business and it is of utmost importance that our IT team gets notified on time whenever there is a disruption. TalariaX is the right partner for us as their messaging gateways - sqoope and SendQuick are very reliable and deliver a high-performance value. Using TalariaX’s products has overall improved the effectiveness of our IT operations and we now plan to integrate it with other business applications."

    Mr. R.Gopalakrishnan Director of IT, Prudential Asset Management

    SendQuick Alert enabled us to get a seamless integration of all IT monitoring activities from infrastructure to applications under one umbrella on a 24x7 basis. As this appliance has its own SMTP/SMS server we did not have any dependency on our existing SMTP server. This appliance enabled us to provide a pro-active IT support for the business lines.

    IT Manager Shangri-La's Rasa Sentosa Resort

    SendQuick Entera has greatly boost our response time to IT events. Before using SendQuick Entera, we only relied on the email alerts from our network monitoring system which we realised is not fast enough for us. We want to stay highly responsive in keeping with our image and service standards of a 5-star resort hotel.

    Take the next step with us

    Download Brochure

    Discover how SendQuick IT Alerts and Notifications can help you maintain continuous network uptime to ensure business continuity.

    View Our Case Studies

    Learn how other companies have used our SendQuick Solutions to benefit their operations.

    Frequently Asked Questions

    An IT alert system will centralise all alerts coming from various tools or systems, and quickly distribute important messages to all relevant personnel in the organisation. In the event that there is an issue with the enterprise’s IT systems, this alert management system will prioritise informing all incident respondents. Simply put, IT alerting is defined as the process of consolidating and automating alert messages. 

    A text message alert system ensures the effective operation of systems by preventing alert fatigue and disruptions to business operations. This helps to reduce any financial losses for the enterprise, as well as ensure business continuity even when a particular system malfunctions or has an outage. IT alert management systems also boost productivity and efficiency by only informing the people who need to be involved in resolving specific alerts.

    An SMS gateway enables users to send messages (either text-based or multimedia-based) from a web browser or mobile application to individuals within the network that the gateway serves. For users who have roaming capabilities, an SMS gateway can also act as an international gateway, enabling communication outside of the network. An email-to-SMS gateway can also convert messages submitted from the web into a format that is compatible with text messages and ensure that they are delivered to the intended recipient.

    More than just a local SMS gateway provider, SendQuick’s comprehensive notification platform allows you to convert SNMP trap to SMS, Syslog to text and email to SMS (SMTP-to-Text). Besides this, our alert management system also easily integrates with various systems and allows you to manage all your IT SMS alerts in one place. Equipped with email features, 5 levels of escalation, omni-channel messaging and other features, you can count on SendQuick’s alert management system to send the right automated text alerts to the right people.

    An IT alerting system’s primary duties include initiating incident response, automating alerts, offering clear reporting, and facilitating rapid communication. In the event of any issues, the system broadcasts and logs information about the signal. Thereafter, the system will disseminate this information and recipients will receive instant, real-time and automated notifications on major messaging platforms like WhatsApp, Facebook Messenger, Telegram and more.